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Terms and refunds

The short version of how buying a guide works.

Buying a guide

Guides are sold in Australian dollars through Stripe. After you pay, your access code is emailed to you, and the code opens the guide in your browser.

Using your guide

Each guide is for your own personal use. Please don't share your code, resell the guide or post it anywhere else.

Refunds

If your guide won't open, or it isn't what the page described, email me at madlertravel@gmail.com within 14 days of buying it and I'll fix it or refund you. Nothing here takes away your rights under Australian Consumer Law.

Prices and info in the guides

Prices, opening times and transport change. I update the guides at least once a year, but check visas, entry rules and safety advice yourself before you go. Smartraveller is a good place to start.

Your trip is your call

The guides share what worked for me. Treks, altitude, Death Road and the shooting range all carry real risk, so use your own judgement and get proper travel insurance.

Trips and clothing lists

Joining a waitlist is free and doesn't commit you to buying anything.

Last updated 6 November 2026.